A no-expiry plan
Free can remain active for its included workflows without a subscription or countdown. It is not a temporary preview screen.
Pricing decision · verified 18 August 2026
TREX Grow Free Plan vs 30-Day Trial: Which Should You Choose?
Start with Free when core records and customer documents cover today's work and you want no deadline. Use the one-time 30-day trial only when your team is ready to test a named paid workflow and make a decision before expiry.
Problem
Free and trial are not two names for the same offer
The Free plan is an ongoing operating plan. The 30-day trial is a one-time, company-level window into one selected paid plan. Confusing them can make a team start the clock too early or expect access behaviour that TREX Grow does not provide.
Pricing uncertainty
A headline amount can still leave important conditions unclear.
Billing cycle, country display, plan limits and support policies all affect the decision. Each one should be explicit before payment.
Billing cyclePlan limitsSupport policy
A one-time paid-plan test
The trial activates Starter, Essential or Premium for 30 days so the company can prove a workflow before paying.
One company entitlement
The trial belongs to the company, not each user. Selecting another paid plan later does not create a fresh trial.
A real expiry consequence
If the trial expires before payment, company access is blocked. The company does not automatically return to Free.
A readiness decision
Free is useful while the team builds core records. The trial is useful when named users can test a named paid workflow now.
A workflow choice, not a seat choice
Users and products are unlimited across current plans; the decision turns on documents, purchasing, stock and warehouse depth.
Education
The direct answer: start where your operating need is today
Choose Free when its included core work is enough or when the company is not ready for a time-boxed evaluation. Choose the trial when one missing paid capability is important enough to test with representative records, responsible users and a decision date.
A dated price needs a live final check
Use this page to understand the current conditions, then verify the country-aware amount and checkout wording immediately before payment.
Country + currency
Annual billing
Policy contact
Three checks before paying
1
Verify current price
- - Check country + currency
- - Confirm annual amount
2
Prove workflow fit
- - Start Free or trial
- - Test real work
3
Review conditions
- - Read checkout terms
- - Save support contact
Choose Free when there is no paid-workflow blocker
Products, customers, quotations, invoices, Malaysia e-Invoice submission, catalog, RFQ, appointments, users and permissions can give an SME a useful operating foundation.
Choose the trial when the missing layer is clear
Trial Starter for complete sales documents, Essential for purchasing and stock, or Premium for deeper warehouse locations, picking and counts.
Stay on Free while preparing
Starting with Free does not itself consume the paid-plan trial. Build clean records and a test case before the owner starts the trial.
Start the clock only with a decision plan
Assign owners, success criteria and the final decision date before activating the paid-plan entitlement.
Solution
What the Free plan lets a team prove without a countdown
Use Free to establish the records and customer-facing work that later plans build on. The product screen below shows an example product-record foundation; broader purchasing, stock-entry, adjustment and warehouse workflows remain paid-plan capabilities.
A transparent decision connects cost, workflow scope and support terms
Core master records
Create products, categories, customers, users, permissions and company settings before adding deeper workflow layers.
Core customer documents
Prepare quotations and invoices, including supported Malaysia e-Invoice submission when intermediary setup is active.
TREX Grow Pricing
Customer enquiry workflows
Use catalog, RFQ and appointments to organise how customers browse, request quotations or book services.
Important Free-plan boundaries
Attachments, multi-currency, broader sales documents, purchasing, inventory-management pages, warehouse workflows and Accounting Beta are not part of a new Free organisation. Final quotation and invoice PDFs include TREX Grow branding.
Solution
What the trial should prove before the company pays
A trial is useful only when the selected paid plan matches the workflow under review. The purchase-order-linked stock-entry screen below is an Essential or Premium example; it is not included in a Starter trial.
A transparent decision connects cost, workflow scope and support terms
Starter trial
Test complete sales documents, official receipts, attachments, multi-currency and Accounting Beta without purchasing or inventory management.
Essential trial
Test purchasing, suppliers, stock entries, inventory adjustments, supplier documents and WMS-lite General and BIN handling.
TREX Grow Pricing
Premium trial
Test custom locations, location ledgers, product-location ledgers, delivery picking, picking-list PDFs and inventory-count sessions.
Use actual operating evidence
Complete one representative customer, supplier or stock cycle and record the gaps, ownership and expected ongoing use.
Education
The same company gets a different access rule when trial starts
The owner upgrades the company entitlement to one selected paid plan. That plan becomes active immediately and its 30-day clock begins. This is why the activation decision should be deliberate rather than treated as another product-tour click.
A dated price needs a live final check
Use this page to understand the current conditions, then verify the country-aware amount and checkout wording immediately before payment.
Country + currency
Annual billing
Policy contact
Three checks before paying
1
Verify current price
- - Check country + currency
- - Confirm annual amount
2
Prove workflow fit
- - Start Free or trial
- - Test real work
3
Review conditions
- - Read checkout terms
- - Save support contact
Company-level plan
Plan access applies to the company workspace, not to one individual user.
Owner-controlled activation
Only the company owner can upgrade or pay for a plan through the current self-service workflow.
Immediate selected-plan access
Starter, Essential or Premium becomes active when the eligible trial is started.
One shared entitlement
A company that has already used a paid-plan trial or subscription cannot obtain another trial by selecting a different plan.
No automatic Free reversion
When an unpaid trial expires, access is blocked while the company remains on the selected plan. Contact support for manual downgrade guidance if needed.
Workflow
Choose the starting path in six evidence-based steps
The safest sequence protects the trial window until the business has a real reason to use it. Free remains the default when core work is enough; the paid trial begins only when a named gap and a capable test team exist.
A controlled pricing decision
Check
Open live Pricing for the current country display.
Start
Use Free or begin the right paid-plan trial.
Test
Complete one representative paid workflow.
Confirm
Review the annual amount and checkout terms.
Contact
Email support promptly when a change is needed.
A dependable decision checks the live amount, proves the workflow and keeps the support route visible.
List the customer documents, purchasing records, stock movements and warehouse tasks the company must run now.
Mark which tasks are already covered by Free and identify the first missing paid capability.
Stay on Free if there is no current blocker, and use the time to clean products, customers, users and operating rules.
If a blocker exists, select the paid plan that contains that exact workflow before activating the one-time trial.
Run one representative end-to-end workflow with the users responsible and record pass, gap and effort evidence.
Before expiry, pay for the smallest plan that passes or contact TREX Grow for downgrade guidance; do not assume automatic Free reversion.
Best practices
Make the 30 days produce a decision
Do not spend the trial on generic exploration. Prepare the data, people and evidence standard before activation so the team can judge whether the paid workflow deserves an annual commitment.
Do this
Choose one representative cycle
Use a real quotation-to-delivery, purchase-to-receipt or location-to-count path instead of sampling unrelated screens.
Do this
Assign a business owner
Name the person who will activate the trial, coordinate users, collect evidence and make the final plan recommendation.
Do this
Prepare clean test records
Set up representative products, customers, suppliers, quantities, terms and user permissions before the trial clock starts.
Do this
Test normal work and one exception
Complete the common path, then test a return, partial receipt, adjustment, revision or approval case that usually creates manual work.
Do this
Book the decision before expiry
Set an internal decision date several days before the trial ends so payment or support requests are not left until access is blocked.
Verify live Pricing and the final checkout terms before authorising an annual paid plan.
Mistakes
Seven mistakes that waste the Free path or the trial window
Most avoidable friction comes from treating activation as the decision. The decision should happen after a prepared workflow test and before the entitlement expires.
Most pricing surprises begin with an unchecked assumption, not the published headline amount.
Common
Starting the trial just to browse
Use the Product Tour for orientation. Save the one-time trial for a prepared workflow test.
High risk
Assuming Free expires
Free has no expiry for its included workflows and can remain the operating plan when those capabilities are enough.
Common
Expecting a second trial
The entitlement is shared by the company; switching from one paid plan to another does not restart the 30 days.
High risk
Expecting automatic downgrade
An unpaid expired trial blocks access and does not automatically return the company to Free.
Common
Trialling the wrong paid plan
Starter cannot prove purchasing or inventory work, and Essential cannot prove every Premium warehouse control.
High risk
Ignoring the responsible users
The person buying the plan cannot validate sales, purchasing, finance and warehouse hand-offs alone.
Common
Treating Accounting Beta as production proof
Accounting Beta still requires setup and explicit activation, and its calculations and reports require qualified review.
Solution
Commercial and trust conditions to understand before activation
Transparent conditions protect the decision. Use the current Pricing page and in-app upgrade screen as the live commercial source, and ask TREX Grow before activating if eligibility, expiry or downgrade handling is unclear.
A transparent decision connects cost, workflow scope and support terms
No payment at trial activation
The current workflow does not require payment when an eligible 30-day trial starts. Payment is required to continue the selected paid plan after the trial.
Annual paid-plan pricing
Paid plans are priced annually. Check the live Pricing page for the current plan list, Malaysia amount and any changed terms before committing.
Manual downgrade support
Customers cannot currently self-downgrade. Contact [email protected] so the team can review the account and advise the next step.
TREX Grow Pricing
Accounting Beta conditions
Paid plans and their trials include Accounting Beta, but an authorised user must complete setup and explicitly activate it. Calculations, postings and reports may be incomplete or inaccurate and should be reviewed by a qualified accountant.
No unsupported data promise
This page does not promise automatic data conversion, deletion timing or immediate self-service downgrade after expiry. Confirm account-specific handling with TREX Grow support.
Next step
Start Free ForeverStart with the path your team is ready to use
Choose Free when core workflows are enough or preparation is still needed. Explore the 30-day trial when a named paid workflow, responsible users and a before-expiry decision plan are ready.
No. Free is an ongoing plan with no expiry for its included core workflows. The 30-day trial is a one-time company entitlement that activates one selected paid plan for a limited evaluation period.