Annual amount versus monthly estimate
Paid TREX Grow prices are published annually. A monthly equivalent is shown only to make comparison easier and should not be read as a confirmed monthly billing option.
Transparent Pricing Answers
TREX Grow Pricing Questions: Clear Answers Before You Sign Up
For Malaysia, the current published plan amounts are RM0 for Free, RM120 per year for Starter, RM240 per year for Essential and RM380 per year for Premium. This page explains the billing cycle, trials, limits, Accounting Beta status and account-change policies behind those numbers.
Problem
A plan table does not answer every payment question
The headline price is only one part of a confident decision. An SME also needs to know what the amount covers, how often it is billed, what can be tested first, what does not increase the price and how account changes are handled.
Pricing uncertainty
A headline amount can still leave important conditions unclear.
Billing cycle, country display, plan limits and support policies all affect the decision. Each one should be explicit before payment.
Billing cyclePlan limitsSupport policy
Free plan versus paid-plan trial
Free has no expiry for its included workflows. Starter, Essential and Premium are paid plans with a one-time 30-day paid-plan trial for testing deeper workflows.
Users and products
The current offer includes unlimited users and products across Free, Starter, Essential and Premium, so headcount and catalogue size are not the pricing boundary.
Country and currency display
Current pricing data contains MYR for Malaysia, SGD for Singapore and a default USD display. Currency display alone should not be treated as proof that signup is available in every country.
Taxes and final checkout amount
The published pricing data does not state whether taxes or other statutory charges are included, so finance should confirm the final payable amount before completing payment.
Changes after payment
Refund requests, downgrades and cancellations follow support processes. Knowing the current window and contact route prevents assumptions after payment.
Education
The direct answer: current TREX Grow prices for Malaysia
Checked against the current TREX Grow public pricing data on 16 August 2026, the Malaysia amounts are RM0 for Free, RM120 per year for Starter, RM240 per year for Essential and RM380 per year for Premium. Recheck the live Pricing page before approving payment because prices and conditions can change.
A dated price needs a live final check
Use this page to understand the current conditions, then verify the country-aware amount and checkout wording immediately before payment.
Country + currency
Annual billing
Policy contact
Three checks before paying
1
Verify current price
- - Check country + currency
- - Confirm annual amount
2
Prove workflow fit
- - Start Free or trial
- - Test real work
3
Review conditions
- - Read checkout terms
- - Save support contact
Free: RM0 with no expiry
Free supports its included core workflows without an annual subscription and currently includes unlimited users and products.
Starter: RM120 per year
Starter adds the complete sales-document workflow, attachments, multi-currency and Accounting Beta without purchasing or inventory management, with a 30-day trial.
Essential: RM240 per year
Essential includes Starter and adds purchasing, supplier, stock, inventory-adjustment and WMS-lite workflows, with a 30-day trial.
Premium: RM380 per year
Premium includes Essential capabilities plus advanced warehouse locations, ledgers, delivery picking, picking-list PDFs and inventory-count sessions, with a 30-day trial.
Solution
What changes your TREX Grow cost—and what does not
The current plan boundary is based mainly on workflow depth. More users or products do not move the business to a higher plan, while complete sales work, file evidence, purchasing, stock handling and warehouse controls do.
A transparent decision connects cost, workflow scope and support terms
Workflow depth changes the plan
Free covers core work, Starter adds complete sales documents, attachments, multi-currency and Accounting Beta, Essential adds purchasing and stock records, and Premium adds advanced warehouse execution.
Users and products do not set the tier
Unlimited users and products are currently included across all four plans, so there is no published per-seat or per-product price ladder.
Country changes the displayed currency
The Pricing page uses country-aware price data. Malaysia uses MYR, Singapore uses SGD and the fallback display uses USD.
TREX Grow Pricing
Accounting Beta is included with paid plans
Starter, Essential and Premium include Accounting Beta after the organisation completes setup and explicitly activates it. Calculations, postings and reports may be incomplete or inaccurate, so review every important output with a qualified accountant before relying on it for tax, statutory reporting or financial decisions.
The live Pricing page remains authoritative
Use this page to understand the conditions, then use the current Pricing page to verify the amount and module comparison immediately before signup or payment.
Workflow
What happens from Free to trial to a paid plan
Use a controlled sequence so the payment decision follows real operational proof. Start with the lowest commitment, test the specific paid workflow, confirm the annual amount and keep the support route available for later account changes.
A controlled pricing decision
Check
Open live Pricing for the current country display.
Start
Use Free or begin the right paid-plan trial.
Test
Complete one representative paid workflow.
Confirm
Review the annual amount and checkout terms.
Contact
Email support promptly when a change is needed.
A dependable decision checks the live amount, proves the workflow and keeps the support route visible.
Open the live Pricing page and confirm the current amount shown for the correct country and currency.
Start with Free when its included workflows are sufficient, or begin the 30-day trial for Starter, Essential or Premium when a deeper capability needs testing.
Use representative products, customers, suppliers, documents and warehouse tasks to complete one real operating cycle during the trial.
Confirm the selected annual plan, final payable amount and any checkout terms before authorising payment.
For a refund request, downgrade or cancellation, email [email protected] and keep the payment and account details needed for review.
Pricing and account-change checkpoints
Use these checkpoints to separate current published facts from details that still need confirmation in the account or checkout flow.
| Decision point | Current published position | What the buyer should do |
|---|---|---|
| Before a paid trial | Starter, Essential and Premium include a 30-day trial | Choose the workflow depth to test and read the account prompts before continuing |
| Before payment | Paid plan prices are shown annually | Confirm the country, currency, final amount, tax treatment and checkout terms |
| Refund request | Requests are available within 7 days after the paid payment date | Email [email protected] promptly with account and payment details |
| Downgrade | Downgrades are handled manually | Email support so the team can review the account and available option |
| Cancellation | Cancellation requests are handled by email | Contact [email protected] and retain the response for your records |
Best practices
Six facts to confirm before approving a paid plan
A short finance-and-operations review prevents most pricing surprises. Confirm the visible amount, operating fit and support conditions at the same time instead of approving the subscription from a screenshot or verbal summary.
Do this
Check the live country display
Open Pricing from the location where the account will be used and confirm that the expected country and currency are shown.
Do this
Treat the amount as annual
Use RM120, RM240 and RM380 as the current annual Malaysia figures; do not convert the estimated monthly equivalent into an assumed monthly contract.
Do this
Name the paid workflow
Write down the exact sales, attachment, multi-currency, Accounting Beta, purchasing, inventory or warehouse capability that requires Starter, Essential or Premium.
Do this
Use the trial with real records
Test the responsible staff, representative records and complete hand-offs before treating the paid plan as operationally approved.
Do this
Confirm what checkout states
Review the final payable amount, tax treatment, payment timing and any renewal wording shown in the account or checkout flow.
Do this
Save the support route
Keep [email protected] with the payment record so a refund request or account change can be raised without delay.
Verify live Pricing and the final checkout terms before authorising an annual paid plan.
Solution
Current refund, downgrade and cancellation answers
TREX Grow's current public pricing response provides a direct support route for these account changes. The important distinction is that they are request processes, not instant self-service outcomes promised by this page.
A transparent decision connects cost, workflow scope and support terms
Refund request window
Refund requests are currently available within 7 days after the paid payment date by emailing [email protected]. Submit the request promptly and include enough information for the payment to be reviewed.
Downgrades are reviewed manually
Email [email protected] so the team can review the account and help with the available downgrade option. Do not assume an immediate automated change.
TREX Grow Pricing
Cancellation requests use email
Send cancellation requests to [email protected] and keep the response. The published pricing data does not describe an instant self-service cancellation flow.
Ask when a condition is not published
For tax treatment, payment methods, renewal timing or country availability not clearly stated in the pricing data, confirm the answer before paying rather than relying on an assumption.
Mistakes
Pricing assumptions to avoid
The current offer is simple, but a few common assumptions can still create the wrong expectation. Keep each decision tied to the published plan, the account flow and a dated verification.
Most pricing surprises begin with an unchecked assumption, not the published headline amount.
Common
Reading an estimated month as monthly billing
The Pricing page publishes annual paid amounts and shows a monthly equivalent for comparison. It does not by itself promise a month-to-month payment option.
High risk
Assuming Free will expire
Free currently has no expiry for its included workflows; the 30-day period applies to the paid-plan trial.
Common
Budgeting per user or product
The current published offer includes unlimited users and products across all plans, so those counts do not form a separate price ladder.
High risk
Treating Premium as mandatory
Premium is appropriate when advanced warehouse controls matter. The Recommended badge does not replace a workflow-based plan decision.
Common
Treating Accounting Beta as final
Accounting Beta is included with paid plans, but its calculations, postings and reports may be incomplete or inaccurate. Do not rely on it without setup, explicit activation and qualified review.
High risk
Using an old amount without rechecking
Prices and policies can change. Confirm the live Pricing page and final account flow instead of relying on an old screenshot, proposal or this dated draft alone.
Next step
Compare Current PricingConfirm the current amount, then start at the right commitment
Review the live plan and module comparison. Start Free Forever when core workflows are enough, or use the 30-day trial to prove a Starter, Essential or Premium workflow before approving the annual plan.
As checked on 16 August 2026, the current Malaysia amounts are RM0 for Free, RM120 per year for Starter, RM240 per year for Essential and RM380 per year for Premium. Verify the live Pricing page before paying because prices can change.